Privacy
Privacy policy
What we collect when you shop with us, why we need it and how long we keep it.
Privacy
What we collect when you shop with us, why we need it and how long we keep it.
We use cookies to improve your experience, analyse traffic, and personalise content. You can accept all, reject non-essential, or manage your preferences. Cookie policy
We collect the information we need to process your order and look after your account: your name, email address, delivery and billing address, and your order history.
To take payment, pack and post your order, provide tracking, and answer any question you send us. If you ask for the harvest letters, we use your email address to send those too.
We keep order records for as long as we need them to fulfil orders and to meet our accounting and legal duties, then delete them.
Only the payment provider that takes your payment and Royal Mail, which delivers your order. We never sell your data.
We use a small number of cookies to remember your basket and to understand how the site is used. You can manage these in Cookie preferences.
You can ask to see, correct or delete the information we hold about you at any time.
Write to hello@steeptea.co.uk or to Steep Tea Merchants Ltd, 17 Marchmont Row, London WC1N 1AX.