Terms
Terms and conditions
The terms on which we sell tea and teaware from this shop.
Terms
The terms on which we sell tea and teaware from this shop.
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Steep Tea Merchants Ltd, 17 Marchmont Row, London WC1N 1AX. You can reach us at hello@steeptea.co.uk or on 020 7946 0742.
When you place an order we will send you a confirmation by email. An order is accepted when we confirm it, and we may decline an order if a tea has sold out or a price was listed in error.
Prices are shown in pounds sterling and include VAT where it applies. Most loose tea is zero rated for VAT, while teaware includes VAT at 20%. We may change prices, but never after you have placed an order.
We deliver within the United Kingdom only. Delivery options, prices and times are set out in our delivery and returns page.
Unopened tea and unused teaware can be returned within 30 days of delivery. The full policy is in our delivery and returns page.
Gift cards are sent by email and can be used at checkout on any order. They expire 12 months after purchase and cannot be exchanged for cash.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
These terms are governed by the law of England and Wales. Nothing here affects your statutory rights as a consumer.